Legal
Privacy Policy
Last updated: March 2025
At 3D Design Studios, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website or engage our services.
1. Who We Are
3D Design Studios ("we", "us", "our") is an Australian architectural visualisation studio. We are committed to protecting the privacy of our clients and website visitors in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Our contact details: Email: info@3ddesignstudios.com.au
2. Information We Collect
We collect personal information that you voluntarily provide to us when you: • Submit a quote request or contact form on our website • Email or call us directly • Engage us for professional services The personal information we collect may include your name, company name, email address, phone number, and project details you share with us.
3. How We Use Your Information
We use the information we collect to: • Respond to your enquiries and provide quotes • Deliver the services you have requested • Send you project updates and communications related to your engagement with us • Improve our website and services • Comply with legal obligations We will not use your personal information for any purpose that is unrelated to the above without your consent.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with: • Service providers who assist us in operating our business (e.g. email delivery services), bound by confidentiality obligations • Professional advisers such as lawyers or accountants, where necessary • Law enforcement or government bodies if required by law All third parties we work with are required to handle your information in accordance with applicable privacy laws.
5. Data Storage & Security
Your personal information is stored on secure servers. We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Retention of Data
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer required, we will securely delete or de-identify it.
7. Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. We may use analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools may collect information sent by your browser as part of a web page request.
8. Access & Correction
You have the right to request access to the personal information we hold about you, and to request that we correct any inaccuracies. To make such a request, please contact us at info@3ddesignstudios.com.au. We will respond to your request within a reasonable time frame and in accordance with the Australian Privacy Principles.
9. Complaints
If you believe we have breached your privacy, please contact us in the first instance at info@3ddesignstudios.com.au so we can attempt to resolve your concern. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
For any privacy-related queries, please contact us at info@3ddesignstudios.com.au.